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FAQ

Everything you'd normally have to call to ask.

No — our van carries its own water tank and generator, so we're fully self-sufficient. You don't need to provide a hose or outlet.
It depends on the service and vehicle size — a quick interior refresh can be under an hour, while a Full Detail or ceramic coating can take several hours. Exact durations are shown when you select a service on the booking page.
Light rain doesn't stop interior work, and most exterior services can still be completed — water-based work is largely rain-tolerant once the vehicle is dried and sealed. For severe weather, we'll reach out to reschedule at no charge.
Tips are always appreciated but never expected. You can tip your detailer directly in cash or add one through the payment link sent after your appointment.
You can reschedule or cancel free of charge up to 24 hours before your appointment through the confirmation email or by calling us. Cancellations inside 24 hours may be subject to a small fee.
No account needed. Just pick a time on the booking page and fill in your contact and vehicle details — you'll get a confirmation by text and email.
We operate within roughly a 35-mile radius of downtown Chicago, with regular routes through Wheaton, Barrington, Palatine, Schaumburg, Algonquin, Crystal Lake, and the wider McHenry County area, plus Naperville, Evanston, and Oak Park.
Yes — we use pH-balanced, low-toxicity products and prioritize eco-friendly formulas wherever performance allows.

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